What is the Digital River Secure & Virus Free Guarantee?
Your shopping safety is guaranteed! Shop with confidence knowing that you are totally protected when you order through any Digital River network member. We go the extra mile to protect you:
- Digital River Guarantees that you pay nothing if any unauthorized charges are made to your card as a result of shopping with us.
- Digital River Guarantees that every software download from us will be 100% Virus Free.
- Digital River Guarantees that all information that you provide while shopping is encrypted so no one can access or use personal information in an unauthorized manner.
So, rest assured, the Digital River Secure & Virus Free Guarantee provides the ultimate in shopping protection and peace of mind!
Guarantee Details:
- Credit Card Protection
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Digital River will cover the entire liability for you, up to the full $50.00. Digital River will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made through a Digital River network member while using the Digital River secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
- Virus Protection
In the unlikely event your software download from a Digital River network member contains a virus, Digital River agrees to either replace the affected software or refund the purchase price plus any shipping costs associated with the affected software. Digital River's liability is limited to replacement or refund of only the virus-infected software downloaded from a Digital River network member and does not include any costs associated with repairing or replacing any computer components, hardware, additional software, computer files or any other costs associated with repairing, replacing or removing virus-infected files from your computer. Digital River will cover this liability only if the virus resulted through no fault of your own from purchases made through a Digital River network member while using the Digital River secure server.
- Data Encryption
Because we accept sensitive information from end-users such as name, address and credit card number, Digital River uses Verisign™: Secure Socket Layer (SSL) technology to protect all of the customer's personal information. This logic encrypts the data being sent and received using high-level encryption technology. This technology assigns undetectable codes to data transmissions that only our server and the consumers can validate. This ensures that no external party can view the data.
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